This month we recognize an important member of the Vindow team, Carlos Quintana. Carlos is originally from Caracas, Venezuela, and has been living in Miami for 21 years – 1.5 years of which he’s worked at Vindow, as Operations & Technology Manager.

Carlos Quintana

This month we recognize an important member of the Vindow team, Carlos Quintana. Carlos is originally from Caracas, Venezuela, and has been living in Miami for 21 years – 1.5 years of which he’s worked at Vindow, as Operations & Technology Manager.

In this role, Carlos and his team are the front-line contact for Vindow’s user base, delivering personalized support, answering questions or resolving concerns. His team is tasked with providing fast answers for Vindow’s buyers and suppliers in order to expedite the RFP sourcing cycle and also consolidating customer feedback searching for ways to improve the platform with innovative new features and better functionality. As head of our customer service team, Carlos enjoys staying up-to-date on all the latest product developments at Vindow.

Carlos shares that he particularly enjoys working at Vindow because their “start-up mentality” that inspires him to think outside of his comfort zone and proactively take on different roles and responsibilities in order to contribute to the growth and success of Vindow, and himself, both personally and professionally.

Carlos has a Master’s degree in Business Administration and a Bachelor’s degree in Psychology from Florida International University (Go Panthers!). Prior to working at Vindow, Carlos worked for LATAM Cargo, IATA and Airbnb – each of which gave him valuable experience and insight into various aspects of the travel industry, which he brings to his current role at Vindow.

When he’s not helping build Vindow into the best travel technology platform in the industry, Carlos spends time with his wife and his beautiful one-year old daughter, Sienna, who he is amazed by, each and every day. He loves to travel, is very into food and is a passionate sports fan – particularly for his favorite team, Juventus FC.

Just like his favorite soccer team, Carlos’ motto – both at home, with his beautiful family, and at work – is “Fino alla fine,” which is Latin for “until the end.” A credo that best expresses Carlos’ desire to live every day to its fullest.

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